COVID-19

Beginning Monday, August 23, a free, onsite vaccination clinic will be open to travelers and the airport community.

Update: BUR’s Actions

A message from Frank Miller, Executive Director, Hollywood Burbank Airport, regarding COVID-19

The health and safety of our travelers, personnel and all Hollywood Burbank Airport users is our top priority. Hollywood Burbank Airport is operating normally, and we are working closely with City of Burbank Emergency Management Division and Los Angeles County Department of Public Health for coordination.

Hollywood Burbank Airport has stepped up its efforts to control the spread of COVID-19:

  • The Airport follows the Transportation Security Administration (TSA) directive requiring masks to be worn in and on airports. The requirements in this directive apply to all individuals, including those already vaccinated. Details here: TSA
  • Increased the number of free-standing hand sanitizer dispensers in visible locations throughout the Airport
  • Installed additional wall-mounted hand sanitizer dispensers outside of all restrooms and in key locations
  • Posting of hygiene signs at all restrooms on how to properly wash hands
  • Janitorial staff is utilizing a new cleaning agent that is more effective and safer at sanitizing all surfaces
  • We are now using an electrostatic backpack sprayer to conduct nightly decontamination of the terminal. The sprayer allows for an even coating on all surfaces for thorough decontamination with the use of an EPA approved solution proven to kill viruses.
  • Janitorial staff is prioritizing wiping down surfaces and disinfecting public areas more frequently, including kiosks
  • Janitorial vacuum equipment installed with HEPA filters
  • The valet parking operator, SP+, is implementing these safety procedures when you drop off your vehicle.
  • Rental car companies utilizing approved disinfectant on all customer and employee touchpoints, such as doors, door handles, etc.
  • Rental car companies have increased interior cleaning of their vehicles with an emphasis on critical touchpoints
  • Signage at the entrance of  the terminals requesting anyone experiencing symptoms of respiratory illness, fever, or cough to not enter the terminals per the Los Angeles County Department of Public Health’s orders
  • Signage asking the public and employees to maintain a distance of 6 feet from one another for social distancing
  • Social distancing markers for queuing of the ticket counters, checkpoints, and gates
  • FLIGHTS – For information on your flight, cancellations or rerouting, please contact the airline directly.
  • The measures listed above have helped Hollywood Burbank Airport earn accreditation from the Airports Council International (ACI) “Airport Health Accreditation Program”. The program is designed to help reassure the traveling public that airport facilities remain safe, and that precautions are being taken to reduce any risk to their health. The program provides airports with an assessment of how aligned their health measures are with the ACI Aviation Business Restart and Recovery guidelines, and ICAO Council Aviation Restart Task Force recommendations, along with industry best practices.

FAQ

  • Do I have to quarantine when I fly into BUR?
  • Are flights canceled?
    • Flight cancellations are determined by airlines. Please check with your airline frequently to get the most up-to-date flight status.
  • Are face coverings required on airport premises?
    • The airport follows the State of California, Centers for Disease Control (CDC), and Transportation Security Administration (TSA) mandates requiring the general public to wear masks when outside the home, and at transportation hubs. Details here: State of CA | CDC |TSA
  • How can I practice safe travel and stay healthy?
    • Some safe travel tips include; wash your hands for 20-seconds, use hand sanitizer when hand-washing is unavailable, practice social distancing, practice safe greetings, avoid touching your face with unwashed hands, and practice respiratory hygiene.
    • To find more information on ways to stay safe and healthy, click the links under the “Resources” section below.
  • What are the best travel practices if I am fully vaccinated?
    • All vaccinated travelers should continue to abide by the recommended safety guidelines including, but not limited to, social distancing, wearing a face covering, and washing your hands for at least 20 seconds. For additional information on safe practices for fully vaccinated people click here.
  • Is Covid-19 testing available onsite at the airport?
  • Are the airport shuttles still operating?
    • Shuttle Service to Lot C resumes on July 2, 2021.
  • Which parking lots are open?
    • Airport parking services are limited due to the current COVID-19 situation.
      • Lot A is closed to passenger vehicles.
      • Passengers may park in Lots C (effective July 2, 2021), E, G, and the short-term parking structure.
    • For the Lots C, E and the short-term parking structure the online parking reservation system is not accessible until further notice.
    • Valet parking, along with online pre-booking for valet parking and Lot G, is available. More info and details about safety protocol here.
  • Are the restaurants and stores still open in the terminals?
    • Stores:
      • 1494 Hudson Burbank Terminal A – OPEN
      • 1492 Pasadena Terminal B – OPEN
      • Pre-Security Hudson Hollywood – CLOSED
      • Terminal A Glendale Crossings 1495 – CLOSED
    • Restaurants:
      • Food Service and Grab ‘n’ Go are available, however, open locations and times vary on a day-to-day basis, dependent on traveler count and flight service.
  • Is curbside pickup and drop-off still permitted?
    • Yes, curbside pickup and drop-offs are still permitted.

Resources

The information on this page was last updated on May 3, 2021. For additional questions, please send us an email (answers@bur.org), or Tweet us @fly_BUR and use #AskBUR.

Click here for info re: the FAA's environmental assessment (EA) of proposed amendments to two existing departure procedures at BUR.