End-of-Day note, Friday, September 21, 2001, 5:00 p.m.

Although passenger levels are still not back to normal, it is clear that more passengers are returning to the airport.  Cars were parked up to the third level of the short-term parking structure this afternoon, and lots for valet parking that were empty at the start of the week now have cars.  Airport restaurant and news concessions have customers, in contrast to the beginning of the week.

All airlines were flying substantial schedules to the West Coast markets Burbank is known for, including San Francisco, San Jose, Oakland, Sacramento, Portland, Seattle, Las Vegas, Phoenix, Denver, and Dallas-Ft. Worth..  Travelers should refer to individual airline phone reservation centers or websites for specific flight information.

While travelers are still well-advised to build in plenty of extra time when they come to the airport, most travelers have encountered few if any difficulties at Burbank, and certainly no lengthy delays.  Pre-boarding and check-in continue to run smoothly, and there have been no noticeable build-ups of lines or other delays in the tightened security environment.

Roadways remain clear into the terminal area, where curbside pick-up and drop-off of passengers is permitted and readily available.  However, no parking or waiting is permitted at the curb.

In short, the air travel experience at Burbank is a good one.

For reference, passengers should be prepared to observe security-related measures that have been well publicized since U.S. airports reopened a week ago:

  • The curbside in front of the terminals is restricted to the immediate loading and unloading passengers
  • Be prepared to show proper government issued identification and airline travel documentation
  • Curbside baggage check-in (Skycap service) has been suspended; all bags must be checked at the airline ticket counter inside the terminal
  • All passenger baggage is subject to search; no sharp objects, blades or knives are allowed irrespective of length
  • Terminal holdroom areas are restricted to ticketed passengers only; authorized exceptions allowed for unaccompanied minors and the physically infirmed